Cast Iron Bath - Gaurantee
Your castironbath.com new claw foot bath has a 15 year warranty in the internal vitreous enamel.
The warranty does not cover damage caused by misuse, such as dropping implements onto the internal surface, hitting the internal surface or cleaning with non approved cleaning products .
The warranty does not cover natural wear and tear caused by the natural ageing processes and does not cover damage caused as a result of water being left in the bath, or taps dripping onto the internal surface.
The warranty is in place to underwrite the integrity of the vitreous enamel for daily “specified usages” – such as bathing.
As such your warranty underwrites that the enamel shall not delaminate from your bath as a result of the daily specified usage, specifically the process of filling, bathing and draining your bath, will not interfere with the structural stability of your vitreous enamel, the warranty is limited to delimitation and does not cover changes to the glazing of the internal vitreous enamel surface, as such specific reference should be made to the described cleaning procedures listed on this web site.
In the unlikely event of a warranty claim please contact our customer service department on 1800 111 566, You must have your original invoice and delivery paperwork to substantiate and claim.